Billing Account Type

Request a Billing Account Type Change

To request a change in your billing account type, follow these steps:

1. Access Your Profile

• From your dashboard, click on your profile icon located at the top right of the page.
• Select the My Profile option from the dropdown menu.

2. Navigate to the Billing Tab

• Once in your profile, go to the Billing tab.
• Depending on your current account type, you can toggle between pre-paid and post-paid options:

  • Pre-paid Account: Click on the toggle button to request a change to a post-paid account.

  • Post-paid Account: Click on the toggle button to request a change to a pre-paid account.