Integrating with Slack

Setting Up Slack Integration

1. Access the Integrations Menu
   From your Cellcast Dashboard, navigate to the Integrations menu and click the Activate button next to Slack.

   

2. View Integration Details
   On the integration details page, review the Slack integration information and click Activate to proceed.

   

3. Grant Permissions
   Review and grant the required permissions for the Slack integration to access your workspace.

   

4. Integration Connected
   Once authorized, your Slack workspace will be successfully connected to Cellcast.

   

5. Configure Sender and Channel Mapping
   Map your sender IDs to Slack channels to enable sending and receiving messages through your connected workspace.

   

Sending SMS via Slack Commands

6. Use Slack Command to Send SMS
   In your Slack workspace, use the slash command to compose and send an SMS message directly from Slack.

   

7. Complete SMS Sending
   Enter the recipient number and message content to send your SMS from Slack.

   

8. View SMS Sending Status
   After sending, you will receive a confirmation with the message delivery status in Slack.

   

Viewing Activity and Managing Incoming Messages

9. View Activity Log on Cellcast Platform
   All messages sent and received via Slack can be viewed in the activity log on your Cellcast Dashboard.

   

10. Receive Incoming Messages
    When someone replies to your SMS, the incoming message will appear in your connected Slack channel.

    

11. Reply to Incoming Messages
    You can reply directly to incoming SMS messages from within Slack using the reply function.

    

12. View Reply Status
    After replying, you will see the delivery status of your reply message in Slack.